Performance Pups (Resolved)
  • Priority - Medium
  • Affecting Other - Website Calendar CSS
  • Will you look at the CSS for performancePups?  I had to do some CSS on the in theme options, because the new calendar plugin is very limited on styling.

    My issue is that when I use the arrows to go to the next month, the calendar defaults back to the original style.

  • Date - 05/26/2021 15:13 - 05/26/2021 15:17
  • Last Updated - 05/26/2021 15:16
Technical Incident - Mail Delays (Resolved)
  • Priority - Critical
  • Affecting Other - Email Delivery
  • Update - We are still seeing mail and stat delays (including Legacy and New Marketing Campaigns). Mail is being accepted but could be stuck in queue. Users may be experiencing a higher volume of v2/v3 API call errors, especially 5xx errors around 9:45 AM MT. Our app.sendgrid.com site and signups are still down. We sincerely apologize for the inconvenience and thank you for your patience.
    Update - We are still investigating issues around mail and stat delays (including Legacy and New Marketing Campaigns), v2/v3 API calls, unavailability of our app.sendgrid.com site, and signups. We will continue to provide updates as they become available. We thank you for your patience and sincerely apologize for any inconvenience this may be causing. 
    Jul 2808:00 PDT
    Update - Customers may be experiencing issues with mail and stat delays (including Marketing Campaigns), v2/v3 API calls, unavailability of our app.sendgrid.com site, and signups. We are still investigating the issue and will provide updates as they become available. We sincerely apologize for any inconvenience this may cause. 
    Jul 2806:37 PDT
    Investigating - Starting around 6AM MT, users may be experiencing issues regarding mail delays, v2/v3 API calls, and unavailability of our site. We are currently investigating and will provide updates as they become available. We sincerely apologize for the any inconvenience this may cause.

  • Date - 07/28/2020 08:00 - 07/30/2020 00:00
  • Last Updated - 07/31/2020 11:32
Database Server Reboot Required (Resolved)
  • Priority - Medium
  • An unscheduled reboot of the hosting system will occur tonight (12-16-2019)  at 8:30. Services will be unavailable for up to 10 minutes. 

  • Date - 12/16/2019 20:30 - 07/28/2020 12:45
  • Last Updated - 12/16/2019 15:28

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